Shipping policy

Shipping Policy

Last updated: April 30, 2026

All orders are processed within 1–3 business days.

Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, processing times may be slightly delayed. We will notify you if there is a significant delay.

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Delivery delays can occasionally occur and are outside of our control.

You will receive a shipment confirmation email with tracking information once your order has shipped.

Tracking numbers may take up to 24–48 hours to update.

MineWares is not responsible for any customs fees, duties, or taxes applied to your order.

All fees imposed during or after shipping are the responsibility of the customer.

We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

MineWares is not responsible for lost or stolen packages confirmed to be delivered to the address provided.

If your tracking shows delivered but you have not received your package, please contact the carrier directly.

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

If your order arrives damaged, please contact us within 7 days at:

Include your order number and photos of the item and packaging so we can make it right.